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FAQ

Frequently asked questions at Curly Girl Movement

Products

Are your products CG-friendly?

Certainly! Our products contain no silicones or aggressive sulfates such
as Sodium Laureth Sulfate (SLS), no parabens, and no mineral oils.

Have your products been tested on animals?

Our products are not tested on animals. Since 2013, there has been a ban in Europe on the use of laboratory animals for testing cosmetics.

Are your products vegan?

No, our products are not vegan. Royal Jelly is derived from bees.

Are your products suitable for (young) children?

Our products contain perfume. For this reason, we do not recommend using the products on children under the age of two. In addition, we always recommend testing the products on a small patch of skin first.

Are your products available in a store?

Certainly! All products that are available online can also be purchased with us in the Curlygirlmovement store, located in Amsterdam-Noord.

Are your products protein-free?

The Curl Styling Milk, the Clarifying
Shampoo, the Conditioner Light and Heavy do not contain protein; the Curl Defining Gel and the Cleansing Co-Wash do.

Hair Treatments

Where do the treatments take place?

These take place in our Curly Hair Spa, located in North Amsterdam.

Are chemicals used during the treatment?

No, we do not work with chemicals. Our Curly Hair treatments consist of natural ingredients, such as oils and herbs.

My hair has been damaged due to dyeing, excessive use of heat, and/or chemical treatment. Will I get my curls back with this treatment?

That depends. In some cases, it is indeed possible to revive your curls
through a protein treatment. But this result is usually only achieved if the
damage to the hair is minimal. So keep in mind that a protein treatment does not guarantee you will get entirely healthy curls back. However, the remaining damage after the treatment is clearly visible, and you can choose to cut the part that no longer curls nicely. Our treatments do, however, contribute to the stimulation of hair growth. This way, we can help you create a personal hair routine to ensure that the hair that grows back healthy will also stay healthy.

Do you also cut hair?

Curlygirlmovement is all about caring for curly hair. We have therefore
chosen not to cut hair as well. We are, however, in contact with good curly hairdressers, so feel free to ask!

Are the treatments also suitable for children?

Children from eight years old are welcome for treatment. During the treatments, the child has to sit under a hot steam hood, and we do not consider this responsible for children under this age.

Which treatment do I need?

On our website, you can read what each treatment entails. If it still isn’t entirely clear and you don't exactly know what is suitable for your hair: No problem! On the day itself, we will assess which treatment is best for your hair.

I would like to bring someone along with me. Is this possible?

Sure! You can visit our Curly Hair Spa with a plus one. Please note that, when making the appointment, you should reserve two spots in a row in the online agenda. This way, you are assured of the full three hours that will be made available to both of you.

Can I sign up for the waiting list if I see that the agenda is fully booked?

Yes, this is indeed possible. If you leave your details and the available dates via the website, you are automatically placed on the waiting list, and you will receive an email when there is a cancellation.

Will I get my deposit back if I cancel the appointment?

If you cancel your appointment no later than 48 hours in advance, your deposit will be refunded. A refund is not possible for cancellations made less than 48 hours in advance.  We gaan niet meer werken met een aanbetaling. We bellen
de klanten twee dagen van tevoren voor de zekerheid op.  Als ik straks de meiden in dienst heb, dan
laat ik ze even bellen als reminder.

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