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Shipping en returns

Shipping

  • Shipping carrier is PostNL for the countries mentioned below.
  • We are working very hard to make shipping to more countries possible in the nearby future. 
  • Shipping/delivery estimates of product shipped within the Netherlands (excluding holidays) is 1-2 business days. Sometimes, there are delays. You can track your package with your tracking number that you will receive by email.
  • Shipping to an international address can take anywhere from 3-10 business day (or even longer). Curlygirlmovement is not responsible for any custom fees imposed by your Country for international shipping and delivery. 
  • If item is damaged during shipping, we will send a replacement package at no additional cost to the customer.
  • If the address you provided is incorrect, and items are returned to Curlygirlmovement, you will be charged for the cost of shipping to resend the package.  
  • If you have any questions or concerns regarding your order, please contact us: info@curlygirlmovement.com

See the table below for the (estimated) delivery times per country.

 
Country Delivery Time (business days)
Aruba 4-8   
Australia 7-14 
Belgium 2-3   
Brazil 7-14 
Bulgaria 4-8 
Canada 7-14 
Costa Rica 5-12 
Cuba  5-12 
Curacao 4-8 
Denmark 4-7 
Dominican Republic 5-12 
Germany 2-4 
Egypt 7-8 
France 2-3 
Hungary 7-11 
Hong-Kong 4-6 
India 7-14 
Italy 3-6 
Jamaica 5-12 
Luxembourg 2-3 
Marocco 4-8 
Mexico 5-10 
Netherlands 1-2 
Norway 5-10
Austria 3-5 
Pakistan 7-14 
Poland 4-7 
Portugal 4-7*
Puerto Rico 7-14 
Romania 5-12 
St Martin 4-8 
Slovenia 5-12 
Slovakia 5-12 
Spain 3-5*
Suriname 5-8 
Czech Republic 4-8 
United Arab Emirates 6-9 
United Kingdom 3-5 
United States 10**
South-Africa 5-8 
Sweden 4-8 
Switzerland 5-10
 

 


* The following regions in the countries below have a longer delivery time:

  • Spain: Canary Islands 3-6 business days.
  • Portugal: Azores and Madeira 4-7 working days.

** This is een estimated time.

*** No Track and Trace available

Returns

If you would like to return/exchange a product, you can do that within 14 days.
You can contact us during working days by e-mail on: info@curlygirlmovement.com, or by phone: +316 22847907

Products must be returned in a new, unused state. In all cases, the item must be packed in a secure packaging. If not, please call the head office for an agreement.

NOTICE: To return a product, the returning costs is entirely at own expense.

Return adres: Krasseurstraat 153, 1033DJ, Amsterdam, The Netherlands