- Shipping carrier is DHL Parcel and Deutsche Post.
- We ship worldwide.
- Shipping/delivery estimates of product shipped within the Netherlands (excluding holidays) is 1-2 business days. Sometimes, there are delays. You can track your package with your tracking number that you will receive by email.
- Shipping to an international address can take anywhere from 3-12 business day (or even longer). Curlygirlmovement is not responsible for any custom fees imposed by your Country for international shipping and delivery.
- If item is damaged during shipping, we will send a replacement package at no additional cost to the customer.
- If the address you provided is incorrect, and items are returned to Curlygirlmovement, you will be charged for the cost of shipping to resend the package.
- If you have any questions or concerns regarding your order, please contact us: [email protected]
If you would like to return/exchange a product, you can do that within 14 days.
You can contact us during working days by e-mail on: [email protected]
Products must be returned in a new, unused state. In all cases, the item must be packed in a secure packaging. If not, please call the head office for an agreement.
NOTICE: To return a product, the returning costs is entirely at own expense.